It’s time to stop the debate about open plan and instead focus on the user experience, a leading workplace strategist told an audience of design professionals at NeoCon, the world’s largest trade show for commercial interiors.
“We know that open plan was not right for everybody and it absolutely has some flaws,” admitted Kay Sargent, Senior Principal, Director of Workplace at HOK, who spoke in tandem with Betsy Nurse, HOK Director of Interiors and co-authored a related article.
“When everybody keeps saying how much they hate open plans I say, ‘I know. That’s why we haven’t been doing it for 15 years. We’ve gone beyond that. There’s a lot of different options and there’s a lot of different choices,’” she emphasized.