Primarily driven by technological change (currently fast and most likely getting faster), the work we do, and how and where we do it, is upending every facet of the products and services delivered by the real estate industry. Simply put, the form factor and operation of real estate, across all asset classes, is in need of reinvention. What customers of real estate want is not what the industry has historically provided. Whilst famously not a fast industry to change, the extraordinary forcing factor that has been the global pandemic is necessitating a revolution in thinking, mindset, skills and business models.