The world is changing. Over the next decade, the on-demand economy and reliance on ecommerce is going to double, according to Cyrus Claffey, founder of ButterflyMX, and that is going to mean more package delivery and more in-person services for building operators to manage on behalf of tenants. Claffey gave a spotlight presentation at the GlobeSt.com Multifamily conference earlier this year about how automation can help to manage these challenges and drive operational efficiency.