Performance Metric Solution Aims for Transparency Between Lenders, Owners, and Retail Tenants.

Whether you own or manage commercial properties—or work with investors looking for healthy returns—you understand the need for an open, transparent relationship with tenants. Data from the U.S. Bureau of Labor Statistics, going back more than 25 years, shows that only about 45–50 percent of private-sector businesses survive their first five years of operation, regardless of the economy. Business closures and changing consumer behavior during the pandemic magnified the need for owners to understand their tenants’ performance and even take an active role in tenants’ success. Now, a New York–based startup company has devised a solution that gives owners something akin to a tenant scorecard. We asked the company founder and CEO to share the story behind the platform and what he aims to achieve.