Business Travel Revenue Won't Reach Pre-COVID Levels Until 2024

Business travel revenue will not likely hit pre-pandemic levels until 2024, with New York City, Washington DC, and San Francisco among the markets with the longest recovery ahead.

A new report from the American Hotel & Lodging Association and Kalibri Labs predicts the hotel industry will end this year down more than $59 billion in business travel revenue compared to 2019. The industry lost $49 billion in business travel revenue in 2020.