Businesses’ Adoption of AI Is Expected to Surge

Adoption of artificial intelligence globally is about to experience a big increase in the next two years as the technology begins to prove itself in core business operations, predicts a new report from consulting firm Deloitte LLP.

The report says 25% of businesses surveyed have implemented cognitive technologies such as AI or machine learning, either as pilot projects or as long-term strategies, to remain competitive. Within two years, Deloitte says, 72% of businesses will either have implemented or will be planning to implement the technologies to gain business insights in core functions such as marketing, sales, pricing, logistics, compliance and fraud detection.