New report finds more millenials prefer technology to human touch

Millennials are unattached to traditional banks, with only 17 percent of them expressing firm commitment to their current banking provider, according to new survey data from Marqeta.

In the research, Millennials (18-34 year olds) were 50 percent less likely than Baby Boomers (50-65 years old) to say that they couldn’t ever imagine wanting to change their banks.
According to Marqeta’s survey of more than 1,200 U.S. adults, a strong contrast in banking attitudes exists between Millennials and other generations, driven by faster adoption of new technology and digital payments methods among Millennials.