How Leading Multifamily Companies Are Leveraging AI and Innovation

CREtech New York 2025 Main Stage Sessions

In this CREtech New York session, top multifamily executives share how AI and digital innovation are driving performance, streamlining operations, and elevating the resident experience. From efficiency gains to smarter decision-making, they break down the real-world impacts of technology across large-scale portfolios.

Watch the clips and full recording to see how leading operators are deploying AI to strengthen satisfaction, reduce friction, and compete more effectively.

Session Highlights

Speakers:

Doug Pearce, Executive Vice President, Information Technology, Waterton
Jeanie Mottley, Director of Resident Experience, Kushner
John Carlson, CEO, Mark-Taylor Residential, Inc.
Konrad Koczwara, CEO & Founder, ElevateOS
Ruth Ann Blankenheim, Executive Director, Multifamily Asset Management, Head of East, PGIM Real Estate
Terry Moody, Vice President, Marketing & Technology, Toll Brothers Apartment Living